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Booking protection
Eligible cancellations can be reviewed for a refund when the event or consultation has not been completed.
Payment clarity
Payment Terms & Refund Policy
We keep every booking simple and transparent. Please review how confirmations, cancellations, refund checks, and payment issues are handled before placing your event or consultation booking.
Important note
Refunds depend on booking status
Refunds may be approved when a booked event or consultation is cancelled in eligible cases, but completed services are not refundable.
Issue-based refunds
If there is a genuine booking issue and the amount is debited incorrectly, we will verify the case and process the refund.
No refund after completion
Once a consultation or booked event has been completed, the payment will not be refunded.
Booking confirmation
Your booking is treated as confirmed only after the payment is successfully received and the booking is recorded on our side.
Customer cancellation
If you decide to cancel a booked event or consultation before it is completed, we may provide a refund after checking the booking status and cancellation timing.
Completed event or consultation
No refund will be provided once the booked event has been attended or the consultation has already been completed.
Payment or booking issues
If your amount was debited but the booking failed, duplicated, or faced a genuine payment issue, we will verify the transaction and arrange the refund accordingly.
Last-minute cancellation
Refunds will not be applicable for last-minute cancellations or when the booking is cancelled too close to the scheduled service time.
Support and review
For refund review, please contact our support team with your booking details and payment proof so we can check the status and help you faster.